Free Resources for Caregivers
Practical, copy-paste resources for families caring for someone who may need emergency support. Free, no signup, no email capture.
SMS alert templates — caregivers
Pre-written messages you can save in your phone for fast use when something happens. Replace [name] and [location] with your details.
Template 1 — Fall suspected, no answer
[Name] may have fallen at home. I called and there is no answer. Could you stop by [address]? I am [X minutes / hours] away. Please call me at [your number] when you arrive. Thank you.
Template 2 — Confirmed fall, need help
[Name] has fallen at [address]. Conscious / not conscious — please confirm when you arrive. I am calling [emergency number] now. Please go directly — door key is [where the spare key is].
Template 3 — Dementia / wandering
[Name] has left [address] and is not responding to calls. They have [dementia / Alzheimer's / cognitive impairment]. Last seen wearing [description]. Could you check [neighborhood landmark] and call me?
Template 4 — Asking the neighbor for spare key access (one-time)
Hi [neighbor name], it is [your name], [relation] of [the person]. I cannot reach them on the phone today. Would you mind checking on them? I would really appreciate it. My number is [your number]. Sorry to ask.
Template 5 — Heads-up to family group chat
Heads up — [name] has not picked up phone for [X hours]. Going over now / calling neighbor / calling emergency. Will update as I know more. No need to call them yet.
The "first 5 minutes" checklist
When a wearable alert fires or you suspect something is wrong, do these five things in order before anything else.
- Call the person directly. Most alerts are false positives. A 30-second call confirms or rules out.
- If no answer, call the secondary check-in (neighbor / nearby family). Faster than driving over yourself.
- Open the location. Check the GPS coordinates from the alert if your safety app provides them.
- Decide whether to call emergency services. Default to yes if more than one of these is true: known fall risk, no answer, last contact more than 4 hours ago, conscious health condition that needs urgent care.
- Document the time. Note when the alert came in. Time matters for medical treatment if a fall is real.
Emergency numbers — Europe
| Country | Emergency number | Notes |
|---|---|---|
| Romania | 112 | EU standard |
| United Kingdom | 999 (or 112) | Both work |
| Germany | 112 | |
| France | 112 | 15 for medical specifically |
| Spain | 112 | |
| Italy | 112 | |
| Netherlands | 112 | |
| Sweden | 112 | |
| Poland | 112 | |
| Portugal | 112 | |
| Hungary | 112 | |
| United States | 911 |
Family safety conversation template
Before any alert fires, have this conversation as a family. Without it, even the best wearable becomes a noisemaker.
- Who is the primary responder? (Whose phone rings first.)
- Who is the secondary responder if primary cannot reach for X minutes?
- Who has a physical key or door code to the home?
- What is the threshold for calling emergency services? (Conscious + responsive = wait. Unconscious or no answer + known risk = call.)
- What is the agreed escalation timeline? (Example: 10 min → call primary, 30 min → primary goes physically, 45 min → call emergency.)
- How will family update each other? (Group chat? Single coordinator?)
Want automated wearable alerts on top of this plan?
AlvoTriX sends SMS alerts to your phone the moment a fall, panic, or other event is detected. From €4.90/mo.
See the 9 ModulesThese templates and checklists are educational and intended as starting points. Adapt them to your family's situation. In any life-threatening emergency, dial your local emergency number first. AlvoTriX is not a medical device.